FastBots

Built For HR Consultancies

The HR Chatbot That Qualifies Enquiries Without Giving Advice

Most enquiries to an HR consultancy are the same handful — what's in the retainer, do you cover SMEs, can you help with a disciplinary. FastBots answers those from your own website, qualifies the business by size and pain point, and routes anything case-specific to a real consultant. It's an AI chatbot that behaves more like an AI assistant — gathering the right details before your team picks up the phone.

Northpoint HR Partners
Retainer pricing?Do you cover SMEs?Staff handbooks?TUPE support?CIPD qualified?
Stellen Sie hier Ihre Fragen...
fastbots.ai

Providing AI Chatbots to Trusted Brands Around The World

Design-Pakete
Syngenta
Pinkpop
Babor
Rettung für Großkatzen
Holiday Inn
Mansory
Universität von Miami
Universität von Arizona
Rentokil Initial
Wim-Hof-Methode
Royal Caribbean
Wiley
UBB
Online-Tickets
Wild Fork
Hallo Paris
Design-Pakete
Syngenta
Pinkpop
Babor
Rettung für Großkatzen
Holiday Inn
Mansory
Universität von Miami
Universität von Arizona
Rentokil Initial
Wim-Hof-Methode
Royal Caribbean
Wiley
UBB
Online-Tickets
Wild Fork
Hallo Paris

Schnelle Antworten

Really Common Questions HR Ask

What is an HR chatbot?

It's an AI assistant on your consultancy's website that answers the repetitive questions prospects ask — how your retainer works, what's included, whether you cover their company size — and captures their details for a callback. It's trained on your own service pages and approach, not generic HR content, so the answers actually match how you work.

Will it give employment-law advice?

No — and it shouldn't. FastBots can be instructed never to give case-specific advice in writing. When someone asks about a live disciplinary, redundancy or TUPE situation, the chatbot acknowledges the question, explains that the answer depends on the facts, and asks for the details a consultant needs to call them back.

How does it qualify enquiries?

Through the lead form. You can ask for company name, staff headcount, the type of HR support they're after (retainer, project, ad-hoc) and a short description of the issue. That lands in your inbox so a consultant can decide whether it's a fit before they pick up the phone.

How quickly can we get one running?

Most consultancies have a working chatbot in around five minutes — point it at your website, add a few custom instructions about not giving advice in writing, and paste the embed snippet onto your site. You can then refine the tone and lead form over the following days as real enquiries come in.

Warum FastBots?

Why HR Use FastBots

Answers Repeat Questions Out Of Hours

Retainer pricing, SME suitability, what's included — handled at 9pm on a Sunday when a stressed business owner is looking for help.

Keeps Advice Off The Page

Custom instructions tell the bot never to give specific employment-law advice in writing. Case-specific questions always route to a qualified consultant.

Qualifies By Company Size

The lead form asks for headcount and HR pain point up front, so you know if it's a 5-person start-up or a 200-person firm before the callback.

Trained On Your Approach

Point it at your service pages, fee bands and FAQ content. It answers from your firm's actual model — retainer, project or ad-hoc — not generic HR.

Live Chat When It Matters

On the Business plan and above, a consultant can take over the conversation in real time when a prospect needs a human now, not a callback tomorrow.

Leads werden in Ihr CRM übertragen

Through Zapier or Make, captured enquiries can flow straight into your CRM or pipeline tool once the chat ends — no copy-paste from email.

Reassuring, Not Alarmist

You set the tone. Most consultancies want calm and practical — the bot mirrors that, which matters when someone messages mid-grievance.

Rund 95 Sprachen werden unterstützt

Useful if you support clients with international employees or work across multiple regions and need to handle enquiries in their language.

Reale Szenarien

Wo es sich bezahlt macht

Retainer Vs Project Qualifier

Explain how retained HR differs from project work, and capture which one the prospect is leaning toward so a consultant can scope the right proposal.

SME Suitability Check

Answer the 'are we big enough for outsourced HR?' question with a clear yes or no based on your firm's typical client size, then collect their details.

Disciplinary And Grievance Triage

Acknowledge the situation, decline to advise in writing, and gather the essentials — company size, urgency, brief facts — for a same-day callback.

TUPE And Redundancy Enquiries

Flag these as case-specific, explain that your team handles them, and route the enquiry to a consultant with the right experience.

Handbook And Contract Requests

Explain what a staff handbook or contract review project looks like with your firm, what's typically included, and capture the request.

Training And Workshops

Answer questions about manager training, recruitment workshops or compliance refreshers, and book interest for the next cohort.

Compliance Update Surge

When new legislation lands, retrain the bot on your fresh guidance page so it handles the inevitable wave of identical questions for you.

Lead-Generierung außerhalb der Geschäftszeiten

Most business owners think about HR problems at the weekend. The chatbot captures the enquiry, the consultant follows up first thing Monday.

Kostenlos testen

Sound Like Something Your Inbox Would Thank You For?

Kostenloser Tarif, keine Kreditkarte erforderlich. Erstellen Sie Ihren ersten Chatbot in wenigen Minuten.

Einrichtung

In wenigen Minuten auf Ihrer Website verfügbar

https://northpoint-hr.com
  • /dienstleistungen/personaldienstleistungen
  • /Dienstleistungen/Projektarbeit
  • /sectors/sme
  • /about/team
  • /Kontakt

Richten Sie es auf Ihre Website

Drop in your domain and FastBots crawls your service pages, fee information, sector experience and FAQs. You pick which pages to keep.

ToneBoundariesLead Form

Hausstimme

Calm, practical and reassuring — never alarmist. Always acknowledge the stress behind the question, then explain how the firm works without giving case-specific advice in writing.

Lege deine Hausregeln fest

Add custom instructions — never give specific employment-law advice in writing, always route disciplinary and TUPE questions to a consultant, use a calm and practical tone.

<script defer
src="fastbots"
data-bot-id="Ihre-Bot-ID"
></script>

Füge eine Zeile in deine Website ein

Copy the embed snippet into your website. The chat widget appears on every page, ready to handle enquiries day and night.

Ehrlicher Vergleich

Wie FastBots zu Personalberatungsunternehmen FastBots

Most HR consultancies are choosing between a static contact form, an outsourced answering service or just letting enquiries hit the inbox. Here's how a trained chatbot stacks up.

FastBots
Ab 39 $ pro Monat
Anrufbeantwortungsdienst
~$200+ / month
Kontaktformular auf der Website
Kostenlos
Answers Service Questions
Retainer, project, fee bands
Ja
trained on your site
Reads from a scriptNo — just collects a name
Qualifies By Company Size
Headcount, sector, pain point
Ja
through the lead form
Limited — depends on scriptNur Standardfelder
Auch außerhalb der Öffnungszeiten erreichbar
Abends und am Wochenende
rund um die UhrUsually office hours24/7 but no reply
Avoids Giving Advice In Writing
Custom guardrails
Ja
instructed to route
Ja
but generic
Nicht zutreffend
Menschliche Übernahme
When it matters
Live-Chat im Business-TarifHuman-only by default
Nein
Sends Leads To Your CRM
Über Zapier oder Make
Ja
once configured
Manual handoverEmail only

Der Vergleich zeigt typische Alternativen auf. Andere Tools können davon abweichen – informieren Sie sich vor Ihrer Entscheidung stets über die aktuellen Preise und Funktionen.

Kostenlos testen

Build One On The Free Plan And Test It This Week

Kostenloser Tarif, keine Kreditkarte erforderlich. Erstellen Sie Ihren ersten Chatbot in wenigen Minuten.

Ich habe fastbots einen Monat fastbots getestet, während ich das System für mein Programm zum zertifizierten Nachhaltigkeitsspezialisten trainiert habe. Nach einem Monat Training habe ich festgestellt, dass das System sehr einfach zu implementieren und flexibel ist. Daher habe ich mich für ein Abonnement entschieden.
L
Low Jiun Jack
Geschäftsführer, Axon Consultancy Sdn Bhd

Haben Sie Fragen?

Häufig gestellte Fragen

Die Fragen, die uns am häufigsten gestellt werden, bevor sich Teams anmelden. Sollte Ihre Frage hier nicht dabei sein, antwortet unser Support-Team an Werktagen innerhalb weniger Stunden.

Will the chatbot give employment-law advice?

No. FastBots is positioned as an information and intake tool — it can explain how your firm works, what's in your retainer and what you typically handle, but it doesn't diagnose cases or replace professional advice. You set custom instructions telling it to never advise on specific situations in writing and to route those questions to a consultant.

Can it book a consultation directly?

Not natively. The chatbot captures the enquiry — company name, headcount, issue, contact details — and your team follows up to book. You can also point the conversation at your existing booking link if you use Calendly or similar, and the visitor takes it from there.

Does it integrate with our HRIS — BambooHR, BreatheHR?

There's no native integration with HRIS tools today. The chatbot lives on your website and handles prospect enquiries — it isn't reading employee records. If you want captured leads to flow into a CRM or spreadsheet, that's straightforward through Zapier or Make.

How do we stop it from saying something we don't want it to?

Through custom instructions in Tune AI. You can tell it the topics to avoid (live disputes, tribunal predictions, naming specific legislation outcomes), the topics to always route to a consultant, and the tone to use. You can also review chat history regularly to spot anything that needs tightening.

What if a prospect needs to speak to someone urgently?

On the Business plan ($89/month) and above, you can enable Live Chat. When the chatbot detects an urgent case-specific question, a consultant can claim the chat and reply in real time. Outside live chat hours, the bot collects the urgency level in the lead form so you can prioritise the callback.

How does the lead form qualify enquiries?

You design it. Most HR consultancies ask for company name, headcount, sector, the type of support needed (retainer, project, one-off question) and a short description. That gives the consultant enough context to decide whether it's a fit and how urgently to call back, before the chat is even over.

Will it replace our admin team?

No — and it shouldn't try. It handles the repetitive front-end questions that don't really need a human (pricing bands, what's included, do you cover SMEs) so your team spends their time on actual consulting work and qualified callbacks, not retyping the same answers.

What about new legislation — does the bot stay current?

On the Business plan and above, you can schedule auto-retraining daily, weekly or monthly on selected pages. When you publish a fresh guidance page about a new piece of legislation, the bot picks it up automatically and handles the inevitable wave of questions about it.

Wie viel kostet das?

There's a free plan (1 chatbot, 50 messages/month, no credit card) which is fine for testing. Paid plans start at $39/month for Essential. Live Chat, auto-retraining and email replies kick in on the Business plan at $89/month. See the pricing page for current limits.

Wie lange dauert die Einrichtung?

Around five minutes for a working version — crawl your site, paste the embed snippet, switch on the lead form. The bit that takes longer is reviewing the first week of real conversations and tightening the custom instructions and FAQ entries so the bot sounds genuinely like your firm.

Start Free And See It Handle Real Enquiries

Build a chatbot on your own website content, test it against the questions your inbox sees every week, and decide from there. No credit card needed.

  • Kostenloser Tarif, keine Kreditkarte erforderlich
  • Around 5 minutes to launch
  • Auf Ihren eigenen Inhalten trainiert
  • Jederzeit kündigen oder upgraden